Thank you for choosing 'The Dewy Skin' for your skincare needs. We are committed to ensuring that your experience is not only transformative but also hassle-free. Please take a moment to review our shipping policy
- Order Processing:
- All orders within India are processed within 1-2 business days (excluding weekends and holidays).
- An order confirmation email will be sent to you once your purchase is successfully placed.
- Shipping Rates and Delivery Times:
- We are pleased to offer free standard shipping on all prepaid orders within India.
- For Cash on Delivery (COD) orders, an additional charge of Rs. 20 will apply.
- Delivery times within India may vary based on your location, typically ranging from 3 to 6 business days.
- Tracking Your Order:
- A tracking number will be provided via email once your order has been shipped.
- Keep an eye on your inbox for the tracking link or log into your account on our website to monitor your shipment's status.
- Address Accuracy:
- It is crucial to provide an accurate and complete shipping address to ensure a smooth delivery process.
- If there are any changes to your address post-purchase, kindly contact us immediately at contact@thedewyskin.com.
- Lost or Undelivered Packages:
- In the rare event of a lost or undelivered package, please reach out to our customer care team at contact@thedewyskin.com. We will do our utmost to assist you.
- Returns and Exchanges:
- Please refer to our Returns and Exchanges policy for information regarding product returns within India.
Once again, thank you for choosing 'The Dewy Skin'!