Shipping policy

Shipping Policy — THE DEWY SKIN

No International Shipping.

We aim to deliver your skincare essentials safely and swiftly.

Order Processing

All orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your order confirmation email. You’ll receive another notification once your order has been shipped.

Shipping Timelines

Metro Cities: 3–5 business days

Non-Metro / Tier-2 & 3 Cities: 5–7 business days

Remote Areas: 7–10 business days

Delivery timelines may vary due to factors beyond our control such as courier delays, weather conditions, or regional restrictions.

Shipping Charges

Free shipping on all prepaid orders.

COD (Cash on Delivery) orders may include an additional handling fee.

Order Tracking

Once your order is shipped, you’ll receive an email and/or SMS with a tracking number and link to track your package in real time.

Delivery Partners

We ship through reliable courier partners such as Bluedart, Delhivery, and Shiprocket to ensure safe and timely deliveries across India.

Delays or Delivery Issues

If your order hasn’t arrived within the estimated timeframe, please contact us at contact@thedewyskin.com
 or call [+91-9999125271] with your order number — our team will assist promptly.

THE DEWY SKIN — Built on Deep Hydration. Backed by Science.